Privacy policy
Last updated 5 August 2026.
Information we collect
When you place an order, we may collect your name, email address, phone number, delivery address, city, ordered products and notes needed to process the order. When you contact us, we receive the information you choose to include.
How we use information
We use personal information to process and confirm orders, arrange delivery, provide customer support, reduce fraudulent or failed orders, maintain business records and meet applicable legal obligations.
Service providers
We may share only the information required with hosting, order-processing, email and courier providers that help us operate the website and fulfil orders.
Analytics and cookies
The website may use analytics tools to understand page performance and improve the customer experience. These tools may set cookies or collect technical information such as device type, browser and page interactions.
Data retention and security
We retain information only for as long as reasonably required for order support, records and applicable obligations. We use reasonable technical and organisational measures to protect stored information, although no online service can guarantee absolute security.
Your questions
Privacy questions can be sent to support@shilajitwala.com.