Order confirmation
We may confirm your name, phone number, city and address by phone or WhatsApp before dispatch.
Delivery timing
Estimated delivery depends on your city and courier service. Tracking or confirmation information is shared when available.
Damaged or incorrect parcel
Contact support promptly with your order number and clear photos of the parcel and product.
Opened products
For hygiene and safety, opened or used wellness products generally cannot be returned for a change of mind. Damaged, incorrect or misdescribed items are handled separately.