Order confirmation
We may confirm your name, phone number, city, address, product, quantity and total before dispatch.
We may confirm your name, phone number, city, address, product, quantity and total before dispatch.
Courier timing can vary by destination and operating conditions. Use the estimate shown at checkout and keep your phone available for delivery coordination.
Keep the parcel, product, label and invoice. Contact support promptly with your order number and clear photographs of the outer parcel, seal, product and issue.
Opened or used wellness products may not be eligible for a change-of-mind return for hygiene and safety reasons. Damaged, incorrect or materially misdescribed items are reviewed separately.